Need any help?

You've come to the right place! Start by browsing our list of FAQs below or view the tutorial video. If you can't find the answer you need, Northland's local staff is ready to help you find a solution.

Frequently Asked Questions

How can I get thousands of choices with Northland's Turbo Power®?
1. Purchase a TiVo® HD Premier box directly from a retail outlet or from TiVo.
2. Lease a TiVo box through Northland for as low as $13.95 per month. (In select sites only)
3. Purchase and hook up any Internet Video Device like Blu-ray, Xbox™, Wii™ or Play Station® to Turbo Power.

Do I need a phone line to access thousands of choices with TiVo and Turbo Power?
No. TiVo connects directly to the Internet. The TiVo comes with a built in Ethernet port to directly connect to the Internet through a customer's modem. Or, it can be connected via WiFi using the TiVo wireless adapter. If you choose the wireless option, you will need a TiVo wireless adapter which may be purchased from Northland or other retail outlets.

Do I need to subscribe to TiVo service?
TiVo service IS required for the TiVo box and capabilities to work. You can sign up for TiVo service at TiVo.com. Northland's TiVo lease option is available in select areas.